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Troubleshooting
Find your symptom to identify common causes and solutions.
SYMPTOMS | CAUSE | SOLUTION |
1. Machine will not operate. | ||
A. No power. | A. Check power supply. | |
B. Blown fuse or tripped breaker. | B. Replace fuse and reset breaker. | |
C. Motor overloads tripped. | C. Reset overload. | |
2. Tank will not hold water. | ||
A. Drain not closed. | A. Close drain. | |
B. Drain overflow not sealed or installed. | B. Reset or install drain overflow. | |
C. Pump petcock opened. | C. Close pump petcock. | |
D. Overflow v-seal dirty/worn. | D. Clean/replace v-seal. | |
3. Tank fills beyond overflow. | ||
A. Obstruction in overflow tube or drain line. | A. Remove obstruction. | |
4. Water leaks around door. | ||
A. Doors not seating. | A. Reset doors. | |
B. Clogged spray pipe. | B. Clean spray pipe with brush provided. | |
5. Weak or ineffective spray. | ||
A. Clogged spray pipe. | A. Clean spray pipe with brush pipe. | |
B. Manifolds not installed properly. | B. Ensure proper placement of upper and lower pipes. | |
C. Obstruction in pump. | C. Clear obstruction through pump inspection plate. | |
D. Pump rotation reversed. | D. Arrow on pump housing indicates direction, correct electrically. | |
E. Suction strain clogged. | E. Clean suction strainer. | |
6. Weak or ineffective final rinse spray. | ||
A. Lime deposits in spray nozzles. | A. Clean or replace spray nozzles. | |
B. Low water pressure. | B. Adjust to 20PSI. | |
C. Clogged line strainer. | C. Remove line strainer and clean. | |
D. Closed water supply. | D. Open ball valve. | |
7. Water Hammer | ||
A. Excessive water line pressure. | A. Install water hammer valve. | |
8. Machine vibrates or is noisy. | ||
A. Pump rotation reversed. | A. Arrow on pump housing indicates direction, correct electrically. | |
9. Final rinse will not shut off. | ||
A. Final rinse solenoid valve clogged. | A. Disassemble valve and clean internal parts of scale or replace. | |
B. Diaphragm worn. | B. Replace with solenoid valve replace kit. | |
C. Solenoid valve still powered up. | C. Check final rinse actuating circuit for proper operation. | |
10. Tank not filling / tank heat coming on with no water in tank. | ||
A. Level float dirty. | A. Clean level float. | |
B. Level control system not working. | B. Troubleshoot level control unit. | |
11. Tank temperature too low/high. | ||
A. Thermostat not adjusted. | A. Adjust thermostat. | |
B. Heat circuitry not working. | B. Troubleshoot circuitry. | |
C. Electrical heat power turned off. | C. Check circuit breakers. | |
D. Electric heat power turned off. | D. De-lime machine. | |
E. Steam heat – steam turned off. | E. Turn steam on. | |
F. Steam heat – not enough steam. | F. Adjust steam pressure per machine’s specs. | |
G. Steam heat – condensate traps clogged. | G. Clean or replace condensate traps. | |
H. Gas heat – gas turned off. | H. Turn gas on. | |
I. Gas heat – pilot not lit (if provided). | I. Re-light pilot. |